Skip to main content
Where: the Cast section of a profile Every recipient sees a person. Which person comes from your list: the colleague named in their row, usually the sales rep who owns the relationship. Together those colleagues are the profile’s .

Nobody appears without agreeing to it

No colleague’s face or voice is used until they have given , from their own account, for this specific outreach. There is no way around this and no administrator override. It is a product principle rather than a setting.
This is not only an ethical position, it is a practical one. The person on screen is vouching for your message to someone who knows them. Their explicit agreement is what makes that credible.

What happens when you sign off a profile

  1. The cast is built from the presenter columns in your recipient list.
  2. Each colleague receives a casting request.
  3. They set up their presence and grant consent, in their own account.
  4. Only then can recipients assigned to them be produced.
The whole of step 3 is theirs, and it is short. Send them You have been cast, which is written for exactly that moment.

Watching for who is holding things up

The profile’s cast section shows every presenter and where they are: invited, set up, consented, or declined. It is also where you resend an invitation. A recipient whose presenter has not consented cannot be produced. When you later run a batch, the batch tells you the same thing more loudly: it names the presenters who are blocking it and counts the recipients affected, with a link straight to the cast.
A missing account is the most common cause of a stuck cast. A presenter has to be a LatentCast user in your organization, and the email in your recipient list has to be the one they sign in with. A typo there looks exactly like someone ignoring their invitation.

What a presenter is agreeing to

Worth knowing, because you will be asked:
  • Their avatar and voice may be used to present this outreach, not everything forever.
  • They choose which avatar and which voice, from their own library.
  • Changing that choice later makes the earlier consent stale, and they are asked again.
  • Their consent covers the languages their voice set covers.

Next

You have been cast

The page to send to a colleague who has just been invited.

Proving it on one recipient

Once someone has consented, produce their first recipient.